The first cold snap
No-heat calls stack up the same morning. Your office can take one call at a time. Every other caller hears voicemail.
AI receptionist for HVAC companies
The HVAC company that answers first gets the job.
When a furnace quits at 9 PM, homeowners call down the list until someone picks up. Rang First's AI receptionist answers every call in your company's name, books the service visit into your calendar, and gets real emergencies to your on-call tech.
Answers on the first ring
24/7, holidays included
Keeps your current number
9:12 PMLive call transcript
NH
Northside Heating & AirAfter hours · no heat
Where HVAC calls get missed
Your phone rings hardest when nobody can pick up.
Every one of these is a homeowner who will call the next company on Google.
The first heat wave
Same story in July. The AI answers every line at once, so a busy morning doesn't mean lost jobs.
Techs on a roof or in an attic
Owner-operators and small crews can't answer from a crawlspace. The AI takes the call and books it.
Nights and weekends
After-hours calls are often the most urgent and the most valuable. The AI answers them, books them, and escalates real emergencies.
What your AI receptionist handles
Trained on your services, fees and rules.
Books the visit
Collects name, phone, address and the problem, then books repairs, tune-ups and free replacement estimates straight into your calendar.
Triages emergencies
Gas smell or carbon monoxide? It gives the safety script first, then alerts your on-call tech. No heat with a newborn at home? It flags the call as urgent.
Answers the usual questions
Service area, diagnostic fee, tune-up price, brands you service, financing, hours. It only uses the answers you give it, and offers a callback when it doesn't know.
Never quotes repairs
It doesn't guess at repair prices or promise warranties. The technician quotes after the diagnostic, just like your best CSR would say.
Transfers to a person
When a caller asks for the owner, has a complaint, or needs something outside its role, it transfers to the number you choose, with a quick summary first.
Keeps you in the loop
You get a summary of every call, the booking lands on your calendar, and the customer gets a text confirmation and a reminder the day before.
What missed calls cost you
Run your own numbers.
Estimated revenue walking away each month
$4,676
About 10 booked jobs a month, or 7× the cost of Rang First.
Estimate only: missed calls × 4.33 weeks × booking rate × average ticket. It doesn't count replacement jobs or maintenance plans that start with one answered call.
How it works
Answering your calls in about a week.
-
Free after-hours call test
We call your business line after hours, the way a homeowner with no heat would, and show you exactly what your callers get today.
20-minute review call -
We set it up for your shop
We load your services, diagnostic fee, service area, hours, brands and on-call rules, connect your calendar, and test it with real HVAC call scenarios.
About 7 days -
Go live your way
Send it only overflow and after-hours calls, or let it answer everything. Your number stays the same. Every month you get a report of calls answered and jobs booked.
Monthly report
Pricing
One plan for HVAC companies.
$650/month
+ $1,250 one-time setup · 3-month minimum
Includes up to 500 AI call minutes and 2,000 texts a month. That covers most single-location HVAC companies.
Extra usage is $0.25 per minute and $0.03 per text. We tell you when you reach 80% of your allowance, so there are no surprise bills.
- AI receptionist, 24/7
- Booking into your calendar
- Emergency triage and on-call alerts
- Live transfer to your team
- Text-back if a caller hangs up
- Booking confirmations and reminders
- Summary of every call
- Monthly results report
Hear it first
Call our AI receptionist yourself
Call the demo line as a homeowner with no heat, a gas smell or a tune-up question. Sam answers for our example company, Northside Heating & Air, any time of day.
Call (828) 554-2434 →Our guarantee
If the AI receptionist hasn't booked enough work to cover its monthly fee within 60 days, we refund your setup fee.
Questions HVAC owners ask
Straight answers.
What happens when someone smells gas?
Safety comes first. It tells the caller to leave the house and call 911 or the gas company from outside, then alerts your on-call tech. You decide the escalation rules during setup.
Will callers know it's AI?
Yes. It introduces itself as your company's AI receptionist. Most callers just want someone to answer and get a tech scheduled, and it does that quickly.
Will it book jobs I don't do, or outside my area?
No. It only books the services and towns you list. For anything else, it takes a message or transfers the call.
Does it work with ServiceTitan, Housecall Pro or Jobber?
Bookings go into a calendar we set up for you, and you get every booking and call summary right away. If you run dispatch software, we'll go over how bookings should reach your dispatcher during setup.
Does it replace my CSR?
It doesn't have to. Most shops start with overflow and after-hours calls, so your office handles what it can and nothing goes to voicemail.
Do I need a new phone number?
No. Calls forward from your existing number, so customers never notice a change.
Are there per-minute charges?
Not for normal use. Your plan includes up to 500 AI call minutes and 2,000 texts every month. If you go over, extra minutes are $0.25 and extra texts are $0.03, and we let you know before you get there.
Am I locked into a long contract?
The minimum is three months, enough time to see a full season of results. After that it's month to month.
Free after-hours call test
Find out what your callers hear at 9 PM.
Tell us about your shop. We'll call your line after hours, see what happens, and walk you through it on a 20-minute call, with no obligation.
- We call your line after hours, like a homeowner with no heat would
- You see exactly what your callers hear today
- No obligation, and no software to install
Want to hear it first? Call our demo line at (828) 554-2434.